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Thank you for your interest in Crimson Cactus Co. We're here to assist you and answer any of your inquiries.

FAQS

Your Inquiries, Our Solutions

What is your Shipping & Return Policy!

Orders Shipped to US Customers:
We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
Shipping and handling charges are non-refundable.
Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
Please allow us 5-7 business days from the day we receive the returned package to process.
You will receive an email after the return has been processed to confirm what has been done.
Final sales and non-returnable categories;
Bodysuits
Intimates/Lingerie
Jewelry
Swimwear
 

Our Privacy Policy and Terms & Conditions!

Select the link to see the full Privacy Policy and Terms & Conditions .

What payment methods do you accept?

We accept Visa, Discover, American Express, MasterCard, Apple Pay, Google Pay, Shop Pay, Amazon Pay and PayPal. 
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